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American Well taps Vidyo for enhanced video conferencing

By Mike Miliard, Managing Editor
TAMPA, FL -- At ATA 2011 on Tuesday, Vidyo, Inc., of Hackensack, N.J., announced a new partnership with Boston-based American Well, whose Online Care Suite connects providers and patients for live, immediate and clinically meaningful encounters using the Web or phone.

By incorporating Vidyo's communications and collaboration platform using VidyoTechnology into its Online Care system, American Well will offer its customers a new option to enhance face-to-face interactions between providers and patients.
"Telehealth is playing an increasingly important role in American healthcare delivery, and at the heart of that shift is the high quality of the online care interaction – offering both patients and providers a confidential, convenient and immersive experience," said Roy Schoenberg, MD, president and CEO of American Well Systems. "Vidyo's platform will enhance all of these dimensions through its ability to deliver robust, HD video quality over the Internet."

American Well partners with payers, delivery networks and pharmacies to enable patients to connect, live and on-demand, with primary care and specialty physicians from their homes or workplaces. Providers are able to review the patient's clinical information, discuss symptoms, diagnose and prescribe medications. At the end of the consultation, the patient is encouraged to share a full record of the conversation with his or her primary care doctor, maintaining continuity of care.
"Vidyo for Healthcare provides quick and easy video communications and collaboration access to those who need a high-quality, affordable telemedicine solution," said Ofer Shapiro, Vidyo co-founder and CEO. "Using Vidyo's platform, partners such as American Well can build client applications using the VidyoTechnology APIs.  Their client organizations, in turn, can enable customers to deploy video conferencing from anywhere, allowing patients and practitioners to use their existing laptops or desktops."
American Well's Online Care Suite will begin incorporating Vidyo technology later this summer.

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